📄 Terms & Conditions — Hotdrop HD

By placing an order or interacting with Hotdrop HD, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1️⃣ Orders & Customization

  • All Hotdrop HD products are made-to-order.

  • Custom designs (names, quotes, images, sizes) are created based on customer-provided details.

  • Once an order is confirmed, changes or cancellations may not be possible.

2️⃣ Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • Full or partial payment may be required to confirm an order.

  • Orders will only be processed after payment confirmation.

3️⃣ Production & Delivery

  • Production and delivery time is 7–10 business days, unless otherwise communicated.

  • Delivery timelines may vary due to customization, location, or courier delays.

  • Hotdrop HD is not responsible for delays caused by third-party courier services.

4️⃣ Shipping & Handling

  • Products are securely packaged with protective materials to prevent damage.

  • Customers must inspect the package upon delivery and report any damage within 24 hours.

5️⃣ Returns, Refunds & Exchanges

  • Due to the custom nature of our products, returns or refunds are not accepted.

  • In case of manufacturing defects or damage during delivery, we will review the issue and offer a replacement where applicable.

  • Claims must be reported within 24 hours of delivery, along with clear photos or videos.

6️⃣ Product Use & Care

  • Products are intended for indoor use only, unless specified otherwise.

  • Hotdrop HD is not responsible for damage caused by misuse, improper installation, or unauthorized modifications.

  • Each product includes a 12V adapter and basic installation hardware.

7️⃣ Intellectual Property

  • All designs, images, logos, and content shared by Hotdrop HD remain our intellectual property.

  • Customer-provided artwork must be owned by the customer or authorized for use. Hotdrop HD is not responsible for copyright violations in customer-submitted designs.

8️⃣ Order Refusal

  • Hotdrop HD reserves the right to refuse or cancel any order that includes offensive, illegal, or inappropriate content.

9️⃣ Limitation of Liability

  • Hotdrop HD shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products.

🔄 Changes to Terms

Hotdrop HD reserves the right to update or modify these Terms & Conditions at any time without prior notice.

📩 Contact

For any questions regarding orders, policies, or support, please contact us via DM.

Hotdrop HD
🇵🇰 Made in Pakistan
✨ Living Art | HD Neon × Print